Firmware depends on the SNAP motherboard. Please consult this document to determine whether you have an "old" or a "new" motherboard: How to update SNAP Firmware
To download these updates - right click and "Save Link as" or "Save file as" download will begin. Please "unzip these files before performing printer upgrade.
The printer can provide updates using audio files played through the printer's speaker. You can select the language if you desire based on the file you download.
"New" motherboard - [Advantech (green), BCM (blue), ASUS (brown)]
V336_15_10.zip - Complete upgrade including all languages.
V336_15_10OS.zip - Complete upgrade with English only.
V336_Alt_Languages.zip - All languages, but no firmware..
V336_Public_Release_Notes - Listing of new features and issued fixed.
V330_16_15.zip - Complete upgrade including all languages.
V330_16_15OS.zip - Complete upgrade with English only.
V330 Alt Languages.zip - All languages, but no firmware.